Refund Policy

At Taras Foods, our goal is to ensure you always receive products that are fresh, safe, and exactly
as promised. Due to the nature of our products, we maintain a strict policy
to ensure hygiene and safety.

Eligibility for Returns/Replacements:

1. Time Frame: You must raise a request within 7 days of the date of delivery.
Requests made after this 7-day window will not be accepted.
2. Valid Reasons: We offer replacements or refunds only if the product received is:
a) Physically Damaged.
b) Incorrect Product (wrong item sent compared to what was ordered).
3. Non-Returnable Items and reasons: We do not accept returns or refunds for:
a. Opened or used products.
b. Non-availability of the recipient at the provided address.
c. Issues related to change of mind or personal taste preferences.
d. Events outside our control (force majeure).
e. If the product has been tampered with by the customer.

How to Request a Return: To ensure a quick resolution, please follow these steps:
1. Contact us immediately at tarasfoods07@gmail.com or +91 8788010386.
2. You must provide your order ID and receipt.
3. You must submit clear photos or videos of the product explicitly showing the batch
number and manufacturing date, as well as the packaging showing the reported
issue.
Once your request is received, our team will verify the details. If the claim is validated, we
will process a replacement of the item or a refund, depending on stock availability and your
preference.

Refunds-

Once Tara's Foods accepts your refund

1. For Prepaid orders, the refund amount will be reversed to the original payment source.
The amount will reflect within 5-7 working days in your original payment source.

2. For Cash on Delivery (COD orders)- Refunds for COD orders will be processed via UPI.
You must share your valid UPI ID with our team to facilitate this transfer.

3. For approved returns, the replacement product will be delivered within 7-10 business days.